Lead Sales Associate (Full-Time)
North Strabane, PA
Ready to elevate your career in an iconic, family-owned, and operated bakery? We are looking for a reliable individual, who thrives in a customer service-oriented environment to work as a Lead Sales Associate.
About Us: Baking life sweeter since 1955, we take pride in creating exceptional products and providing a warm, inviting atmosphere for our customers. We welcome you to join our tradition and become part of our Bethel Bakery Team.
Position Overview: In this role, you will play a crucial part in delivering outstanding customer service and ensuring our bakery’s success. As a Lead Sales Associate, you will assist customers, maintain product displays, and handle transactions with accuracy and efficiency, as well as train and oversee the day-to-day work of our Sales Associates.
Key Responsibilities
- Customer Service: Provide a welcoming and helpful experience to all customers by answering their questions, offering product recommendations, and ensuring a positive shopping experience.
- Product Knowledge: Learn about our bakery products, including ingredients, prices, and packaging, to effectively communicate this information to customers and help them make informed choices.
- Stocking and Display Maintenance: Ensure bakery display cases and shelves are well stocked and visually appealing. Regularly check inventory levels and assist with restocking as needed.
- Leadership: Oversee Sales Associates, assist with training, and assign duties during scheduled shifts.
- Point of Sale System: Accurately process cash and credit card transactions using our POS system. Handle financial transactions with integrity and attention to detail.
- Cake Writing: Write messages on cakes with icing, as needed.
- Sales Area Maintenance: Maintain a clean and organized sales area and ensure all areas meet our hygiene and safety standards.
- Opening and Closing Duties: Assist with various tasks related to opening and closing the store, including making coffee, preparing registers, tagging products, and securing the store at the end of the day.
What We Are Looking For
- High School Diploma or GED required.
- Previous customer service or retail experience required, with leadership experience preferred.
- A customer-focused individual with strong communication and math skills.
- Ability to thrive in a fast-paced environment while managing customer inquiries and challenges.
- Exceptional attention to detail and presentation.
- Ability to stand or be in motion throughout your shift and lift and carry trays weighing up to 50 pounds.
Schedule
- Full-Time: 40 hours/week; 5 days/week (Monday-Saturday, with one weekday off)
- Shifts: Varying 8-hour shifts, both opening and closing shifts (subject to change based on needs)
- No late nights: We close at 6 p.m. and are closed on Sundays and major holidays, which include New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day & Christmas Day
Compensation
- Hourly Rate: $15-$16/hour, based on experience.
Benefits & Perks
- Comprehensive Medical, Dental, Vision Insurance
- 401(K) Profit Sharing Plan
- Short Term Disability & Life Insurance
- Paid Time Off
- Generous Bakery Discounts & Rewards Program
- Referral Bonus
- Supportive & Friendly Work Environment
If this sounds like a good fit, apply today to be a part of something sweet!
As an Equal Opportunity Employer, Bethel Bakery is committed to upholding non-discriminatory, fair employment practices, and complies with all Federal, State, and Local laws regarding non-discrimination.